A lot needs to be improved in the public service sector. But we should also take into account the huge population, poor pay and service conditions and lack of staff that these services face. Also, we hardly have any words of appreciation or gratitude towards the police, fire or medical services personnel. Every parent should ask his child to go and thank the policeman managing the traffic in the rain or soaring temperatures. This will breed respect and confidence in the gentlemen,besides making the child a law-abiding citizen.
Shalini Thakur,Jammu