STATE TIMES NEWS
JAMMU: EPFO Jammu has taken several initiatives to tackle the workload, redress public grievances. Being a service oriented Organisation, EPFO in J& K and Ladakh has been facing some specific challenges viz. non-compliance, inadequate member details, lack of awareness amongst the members and employers, etc. to overcome these challenges, EPFO Regional Office Jammu has adopted flexi hours for facilitating stakeholders in an efficient manner. The Office from 6 AM to 11PM, and officials have liberty to work in flexi hours. Most of the Senior Social Security Assistants have preferred working in flexi hours, considering system speed in non-peak hours. Three Hundred Seventy Four claims were initiated by SSSAs in the morning shift (till 9.15AM)., whereas by 5.03PM Seven Hundred Claims were initiated by SSSAs .
A number of visitors, facing different issues visited the office and met P F Commissioner, Rizwan Uddin, where a dedicated team consisted of Mukesh Kumar, SSSA and Kanchan, DEO helped the visitors in best possible manner.
Nitin Bhatia from an employee of M/s Mahavir Labour Contractor visited the Office to update his missing details. The same was processed by Sanjeev Kumar (SSSA). Md. Bhutwa, an ex-employer of M/s Pahalwan, had submitted a Joint Declaration, which had more than 3 years’ variation in date of birth. He provided an ESIC Card and Passport as supporting documents. The Joint Declaration was immediately processed by Arun Kumar (SSSA).
Rishab Jandial, an ex-employee of M/s Gurjeet Labour Contractor visited Office to withdraw his provident fund. It was found that “Date of Exit” was not marked. His employer was advised to mark “Date of Exit”. He would accordingly submit his claim in form 19 along with form 15-G. An employer from M/s KC Public School visited the office to enquire how to correct “Date of Exit”, he was advised to submit Joint Declaration. Joint Declaration of Surekha Pathania was updated, which was long term pending grievance .
Dalip Kumar Gupta and Pushpa Devi visited the office to submit Form 19 in part payment. He was advised to submit Form 19 again. Bharat Raina queries about wife’s P F account that there was missing entries in his JKEPFO record. He was advised to go to JKEPFO Office and rectify your all entries.
Death case of Ab. Majeed Bhat an ex-employee of M/s Royal Spring Golf Course claim was settled in favour of his wife Saleema amounts Rs.602954/-, who was in urgent need. Sachin Bhardwaj, SSSA, Bipin, AO, Harinder Singh, RC-II processed the same on the insistence of P F Commissioner, Rizwan Uddin, who had a request from Additional Commissioner, J K EPFO, Srinagar.