Transport Com reviews status of services delivery mechanism at RTO Office

STATE TIMES NEWS

JAMMU: Transport Commissioner J&K Rajinder Singh Tara on Friday visited the Regional Transport Officer Jammu to review the service delivery by different sections. During the visit, the Transport Commissioner inspected all sections including the Driving license section, vehicle registration section, Transfer of Ownership section and Fitness Board related services. He also saw randomly selected footage of Driving skill test and fitness of vehicles conducted by different boards.
Regional Transport Officer Pankaj Bhagotra provided comprehensive details regarding the functioning of each section.
Taking serious note of pending applications for various services, the Transport Commissioner asked ARTOs to strictly adhere to the PSGA guidelines to facilitate people with time bound services as prescribed in the Act. He also asked for prioritizing disposal of all long pending cases related to fitness of Vehicles as the same plays a significant role in ensuring road safety. He asked the concerned officers to ensure that all applications regarding different services are disposed of in a time bound and transparent manner.
He further instructed RTO Jammu to conduct periodic review of the services delivery mechanism so that all applications are timely approved and the applicants avail the services in a hassle free and comfortable manner. He further directed all concerned ARTOs to ensure that applicants be informed immediately through a system generated SMS about the deficiency in documents, if any, without unnecessary delay.
Later, the Transport Commissioner also inspected the vacant locations adjoining the RTO office and suggested that the same can be utilized for the construction of A.T.S or some other modern facility.
Joint Transport Commissioner J&K Vinay Samotra, Additional Secretary Road Safety Council Paramveer Singh, ARTO HQ, ARTO (B&P) were also present during the course of inspection.