STATE TIMES NEWS
RAJOURI: District administration Rajouri, in its efforts to reach out to the People, today launched an online portal under name Raabta for online complaint registration.
Giving details District Development Commissioner Dr Shahid Iqbal Choudhary said that using URL raabta.nic.net.in any citizen from any part of the district or State can access the portal and lodge a complaint regarding his/her grievance. “A complaint number will be generated which, in turn, will be used for effective tracking of complaint”, Dr Shahid added.
“The complaint is registered using mobile number of complainant to avoid anonymous complaints”, DC said adding that app Raabta can also be downloaded from Google Play Store in android based phones for effective complaint registration and complaint monitoring. The app is made user friendly with ‘Location Sharing’ feature to zero down exact problem area, the DDC intimated. Sharing more details he said that a Control Center is established in DC Office Rajouri for effective and time bound monitoring/disposal of complaints. He said that it will function on lines of CM’s Grievance Cell and the department concerned to which the complaint pertains shall be made accountable.
