P F Commissioner hears more than 50 issues of stakeholders in 3 days
STATE TIMES NEWS
JAMMU: The Employees’ Provident Fund Organisation (EPFO), Regional Office – Jammu is functioning in flexi hours to offload the work related to claims by capitalising on system speed. EPFO is servicing the entire area from Jammu & Kashmir and Ladakh with regard to settlement of claims, redressal of grievances, and facilitating stakeholders. To ensure service delivery at doorstep, various online initiatives of EPFO such as balance enquiry, filing of online claims including transfer, advance claims and members’ basic details were explained with hands-on demonstration. In the meanwhile, Romil Pandita visited office as his pension was stopped. He was not able to submit his digital life certificate and his DLC- Jeevan Pramanhas been completed today on instruction of RPFC-I.
Nikita Sharma approached P F Commissioner, whose UAN was provided to her (throughAadhaar). Her e-nomination was successfully completed in the Office. The visitor appreciated the services of EPFO and recorded her feedback on her Instagram Account citing promptness of EPFO, Jammu’s services.
Orusa Mushtaq came from Kishtwar as she was not able to transfer his PF from one Member ID to another. Her “Date of Exit” was marked from member home as there was contribution present in her member Id and transfer claim(Form-13) also applied. Neelma Devi visited the office from Batotefor name correction from Neelam Devi to Neelma Devi, RPFC-I gave order to concerned officials and the same was processed by Arun Kumar, SSSA. Amit From M/s Tiny Tots School and Manya From M/s Anphar Laboratory visited as both were getting errors while filing ECR. They both were facilitated on how to file ECR Challan.
Ajay Sharma, an employee of M/s watermelon Management services Pvt Ltd was not able to transfer his PF from One UAN to another. It was found that in previous UAN, aadhaar was not seeded and presently the company is covered from RO Delhi (East). RPFC-I personally took up this matter with the Delhi office. The Joint Declaration of Rattan Lal was processed from RO Srinagar. Joint Declaration of Amrik Singh received today where only gender need to be updated and same was processed by Dharmendra Kumar, SSSA
Rizwan Uddin, Regional PF Commissioner-I will personally hear the grievances/issues of all stakeholders on a day-to-day basis. All the stakeholders can visit the office for quick disposal of their grievances and to register any problems faced by them related to EPFO.